Terms of Service

Last updated: July 15, 2026

Terms and Conditions

This website is operated by Meadowbrook LLC, doing business as By Meadowbrook.

Throughout this website, the terms “we,” “us,” and “our” refer to By Meadowbrook and Meadowbrook LLC. We provide this website, including all information, products, tools, and services available through it, subject to your acceptance of these Terms of Service.

By visiting our website, creating an account, or purchasing a product from us, you agree to be bound by these Terms of Service and any additional policies referenced within them.

These Terms apply to all website visitors, customers, account holders, and other users of our services.

Please read these Terms carefully before using our website. If you do not agree with them, you may not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence.

If you allow a minor to use this website under your supervision, you accept responsibility for their activity.

You may not use our website, products, or services for any illegal, fraudulent, unauthorized, or harmful purpose.

You must not:

Violate any applicable federal, state, or local law
Transmit viruses, malware, or other harmful code
Attempt to gain unauthorized access to our website or systems
Interfere with the security or proper operation of our services
Use our website to mislead, defraud, harass, or harm another person

A violation of these Terms may result in the immediate suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service, restrict access, cancel an order, or terminate an account when reasonably necessary, including in cases involving:

Suspected fraud
Unauthorized payment activity
Incorrect pricing or product information
Abuse of promotions
Violations of these Terms
Security concerns
Inventory errors
Unlawful or abusive conduct

Website content other than payment information may be transmitted across different networks and may be modified to meet technical requirements.

Payment information is transmitted through secure, encrypted payment systems provided by our authorized payment processors.

You may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit any part of our website or services without our prior written permission.

3. Accuracy and Timeliness of Information

We make reasonable efforts to ensure that the information displayed on our website is accurate and current.

However, website content may occasionally contain:

Typographical errors
Inaccurate product descriptions
Incorrect pricing
Outdated availability information
Technical errors
Missing or incomplete information

The information on our website is provided for general informational purposes and should not be relied upon as professional, medical, financial, or legal advice.

We may update, correct, or remove website content at any time without prior notice.

4. Product Prices and Service Changes

Product prices, promotions, discounts, and availability may change at any time without prior notice.

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable sales tax may be calculated and added during checkout where required.

We reserve the right to:

Modify or discontinue a product
Change product prices
Limit product quantities
End or change a promotion
Modify or suspend any part of our website or services

We are not responsible for losses resulting solely from a lawful price change, product discontinuation, or service modification.

5. Orders and Contract Formation

Products displayed on our website are invitations to place an order and do not guarantee acceptance or availability.

When you submit an order, you are making an offer to purchase the selected products under these Terms.

An automated order confirmation confirms that we received your order. It does not necessarily mean that the order has been accepted.

We may review an order before accepting it.

An order is generally accepted when:

We send a shipping confirmation
The order enters final fulfillment
We otherwise confirm acceptance in writing

We may cancel or reject an order before shipment due to:

Inventory shortages
Pricing or product errors
Payment authorization problems
Suspected fraud
Shipping restrictions
Technical problems
Violations of these Terms

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

6. Products and Services

Certain products may be available exclusively online and may have limited quantities.

We make reasonable efforts to display product colors, textures, dimensions, and details accurately. However, the appearance of a product may vary depending on:

Screen settings
Device type
Lighting
Photography
Manufacturing variations

Measurements and sizing information are approximate unless otherwise stated.

We do not guarantee that every product will meet every customer’s individual expectations, fit preferences, or intended use.

We may limit sales by customer, household, location, order, payment method, or geographic area when reasonably necessary.

We may discontinue or modify products at any time.

7. Product Availability

All orders are subject to product availability.

Adding an item to your shopping cart does not reserve it.

A product may become unavailable after an order is submitted because of:

Inventory discrepancies
High demand
Supplier changes
Fulfillment errors
Technical delays

If an item becomes unavailable, we may cancel the affected item and issue a refund to the original payment method.

8. Shipping and Delivery

We currently ship to eligible addresses within the United States.

Order processing times, estimated delivery times, free-shipping terms, tracking information, and delivery procedures are explained in our Shipping Policy:

https://bymeadowbrook.com/pages/shipping-policy

Delivery dates are estimates and are not guaranteed.

Shipping delays may occur because of circumstances outside our reasonable control, including:

Carrier disruptions
Severe weather
Transportation delays
Holiday demand
Address errors
Supply-chain interruptions
Government actions
Other unexpected events

Customers are responsible for providing a complete and accurate shipping address during checkout.

9. Billing and Account Information

You agree to provide accurate, current, and complete information when placing an order or creating an account.

This includes your:

Full name
Billing address
Shipping address
Email address
Telephone number, when requested
Payment information

You are responsible for updating your information when it changes.

We may cancel, limit, or review orders that appear to contain incorrect, incomplete, unauthorized, or suspicious information.

We may also limit orders that appear to have been placed by the same customer, household, account, payment method, billing address, or shipping address.

10. Payments

Payments are processed through Shopify Payments or other authorized payment providers displayed during checkout.

Available payment options may include:

Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay
Shop Pay
Other approved payment methods

Available payment methods may vary.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method
The information provided is accurate
You authorize the applicable charges
You are responsible for all approved charges associated with your order

We do not directly store complete payment card information on our own servers.

11. Promotions and Discount Codes

Promotions, discount codes, bundle offers, and sale prices may be subject to additional terms.

Unless otherwise stated:

Promotional offers cannot be combined
Discount codes have no cash value
Discounts cannot be applied after an order is completed
Promotions may be limited to one use per customer
Promotions may exclude certain products
Promotions may end without prior notice
Discounts may be adjusted when part of an order is returned

We may cancel or modify a promotion when necessary to correct an error, address misuse, prevent fraud, or respond to circumstances outside our reasonable control.

12. Optional Third-Party Tools

We may provide access to third-party tools, applications, payment services, tracking systems, or other services that we do not directly control.

These tools are provided on an “as available” basis.

Your use of third-party tools is subject to the terms and privacy policies of the applicable provider.

We are not responsible for the operation, availability, security, or performance of third-party services, except to the extent required by applicable law.

13. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We do not control and are not responsible for:

Third-party website content
Third-party products or services
Privacy practices
Security practices
Accuracy of third-party information
Transactions completed outside our website

Please review the applicable third party’s policies before completing a transaction or providing personal information.

Any complaint relating to a third-party product or service should be directed to that third party.

14. Reviews, Comments, and User Content

You may be able to submit reviews, comments, photos, suggestions, feedback, or other content.

By submitting content, you grant Meadowbrook LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, edit, translate, distribute, and display that content for legitimate business and promotional purposes.

You confirm that your content:

Is accurate and based on your genuine experience
Does not violate another person’s intellectual property rights
Does not contain unlawful, defamatory, threatening, or abusive material
Does not contain malware or harmful code
Does not contain misleading or fraudulent statements
Does not reveal another person’s private information without permission

We may monitor, edit, reject, or remove user content that violates these Terms or is otherwise inappropriate.

You remain responsible for the content you submit.

15. Intellectual Property

All content available through our website, including but not limited to:

Brand names
Logos
Product photographs
Graphics
Website layouts
Written content
Videos
Designs
Icons
Software
Promotional materials

is owned by or licensed to Meadowbrook LLC and is protected by applicable intellectual property laws.

You may use the website only for personal, non-commercial shopping purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.

16. Personal Information

Your submission and use of personal information are governed by our Privacy Policy:

https://bymeadowbrook.com/pages/privacy-policy

By using our website, you acknowledge that personal information may be processed as described in that policy.

17. Errors, Inaccuracies, and Omissions

Our website may occasionally contain errors relating to:

Product descriptions
Pricing
Promotions
Availability
Shipping charges
Delivery estimates
Product images
Order information

We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted.

If an order is canceled because of an error after payment was processed, we will refund the applicable amount to the original payment method.

18. Prohibited Uses

In addition to other restrictions in these Terms, you may not use our website:

For any unlawful purpose
To encourage another person to commit an unlawful act
To violate any applicable law or regulation
To infringe intellectual property rights
To harass, threaten, abuse, discriminate against, or harm another person
To submit false or misleading information
To upload viruses or malicious code
To collect another person’s information without authorization
To send spam, phishing messages, or deceptive communications
To interfere with website security
To bypass website restrictions
To scrape, crawl, copy, or extract website data without authorization
To impersonate another person or organization
To engage in fraudulent chargebacks or payment disputes
To misuse promotions or discount codes

We may terminate access for violations of this section.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, services, and products are provided on an “as is” and “as available” basis unless otherwise expressly stated.

We do not guarantee that:

The website will always be available or uninterrupted
Website errors will always be corrected immediately
The website will be free from all security threats
Products will meet every individual preference
Delivery will occur by a specific estimated date
All website information will always be complete or error-free

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Meadowbrook LLC, By Meadowbrook, and our owners, employees, contractors, affiliates, service providers, and partners will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, services, or products.

This may include losses relating to:

Lost profits
Lost revenue
Lost data
Business interruption
Replacement purchases
Delayed delivery
Loss of opportunity

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

21. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Meadowbrook LLC, By Meadowbrook, and our affiliates, employees, contractors, service providers, and representatives from claims, losses, damages, liabilities, and reasonable legal expenses resulting from:

Your unlawful use of the website
Your violation of these Terms
Your violation of another person’s rights
Content you submit
Fraudulent, abusive, or unauthorized conduct

22. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted by law.

The remaining provisions will continue in full force and effect.

23. Termination

These Terms remain in effect until terminated by you or us.

You may stop using our website and services at any time.

We may suspend or terminate your access if we reasonably believe that you have:

Violated these Terms
Engaged in fraud or abuse
Created a security risk
Used the website unlawfully
Harmed our business, customers, or service providers

Sections that are intended to survive termination will remain effective, including provisions relating to intellectual property, liability, indemnification, and governing law.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund and Return Policy, and other policies published on our website, form the entire agreement between you and Meadowbrook LLC regarding your use of our website and services.

Any failure by us to enforce a provision does not waive our right to enforce it later.

Headings are included for convenience and do not affect the interpretation of these Terms.

25. Governing Law

These Terms and any dispute arising from your use of our website, services, or products are governed by the laws of the Commonwealth of Virginia and applicable federal laws of the United States, without regard to conflict-of-law principles.

Any mandatory consumer protections available under the laws of your state of residence remain unaffected.

26. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, store credit, damaged-item claims, and order cancellations are governed by our Refund and Return Policy:

https://bymeadowbrook.com/pages/refund-policy

Please review that policy before completing your purchase.

27. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes to:

Our business practices
Our products or services
Website functionality
Legal requirements
Payment or shipping procedures

Changes become effective when the revised Terms are published on our website.

Your continued use of the website after an update constitutes acceptance of the revised Terms.

28. Contact Information

Questions about these Terms of Service may be sent to:

Email: support@bymeadowbrook.com
Contact Form: https://bymeadowbrook.com/pages/contact
Website: https://bymeadowbrook.com/