Privacy Policy

Last updated: July 15, 2026

By Meadowbrook respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Meadowbrook LLC, doing business as By Meadowbrook, collects, uses, discloses, and protects your information when you visit our website, create an account, make a purchase, contact us, or otherwise interact with our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The business responsible for the personal information collected through this website is:

Store Name: By Meadowbrook
Company Name: Meadowbrook LLC
Business Address: 7448 Brook, Richmond, VA 23257, United States
Email: support@bymeadowbrook.com
Website: bymeadowbrook.com

By Meadowbrook operates an online retail store serving customers throughout the United States.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Information You Provide Directly

Your name
Email address
Telephone number, when provided
Billing address
Shipping address
Account login information
Order and purchase information
Product reviews or survey responses
Messages and other information you send to customer support

Payment Information

When you make a purchase, your payment information is processed by Shopify Payments or another authorized payment provider.

Payment information may include:

Credit or debit card information
Billing address
Payment authorization details
Transaction information

We do not directly store complete credit or debit card numbers on our own servers.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of your visit
Referring website or source
Actions taken on our website
Shopping cart and checkout activity
Approximate location based on your IP address

3. How We Collect Personal Information

We may collect personal information:

Directly from you when you place an order, create an account, contact us, or subscribe to marketing communications
Automatically through cookies, server logs, and similar technologies
From Shopify and other companies that help us operate our store
From payment processors, shipping providers, fraud-prevention services, and customer support providers
From advertising or analytics partners, when those services are enabled and permitted by applicable law

4. How We Use Your Information

We may use your personal information to:

Process, fulfill, and deliver your orders
Confirm purchases and provide order updates
Process payments, returns, exchanges, and refunds
Create and manage customer accounts
Respond to questions and customer support requests
Detect and prevent fraud, unauthorized transactions, and security incidents
Maintain and improve our website, products, and services
Personalize your shopping experience
Send promotional emails when you have agreed to receive them
Measure website activity and understand how customers use our store
Comply with applicable laws, regulations, tax requirements, and legal obligations
Enforce our policies and protect our legal rights

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate properly and improve your shopping experience.

Cookies may be used for:

Keeping products in your shopping cart
Remembering your preferences
Enabling secure checkout
Maintaining your customer account session
Measuring website performance
Understanding website traffic and customer activity
Supporting marketing and advertising, where enabled

Some cookies are necessary for the website to function. Other cookies, including certain analytics or advertising cookies, may be optional depending on your location and applicable law.

You can control or disable cookies through your browser settings or through the cookie preference tools available on our website. Disabling certain cookies may prevent some website features from working properly.

Some browsers also offer privacy preference signals. Where required by applicable law and supported by our systems, we will process recognized opt-out preference signals.

6. Shopify

Our online store is hosted and operated through Shopify.

Shopify provides the e-commerce platform that allows us to display products, maintain customer accounts, process orders, operate checkout, and manage transactions.

When you interact with our store, Shopify may collect and process personal information on our behalf or for its own purposes, depending on the service being provided.

You can learn more by reviewing Shopify’s Privacy Policy.

7. Payment Processing

Payments may be processed through Shopify Payments or other payment providers available at checkout.

To complete a transaction, payment providers may receive:

Your name
Billing address
Contact information
Payment information
Order details
Device and fraud-prevention information

These providers process your information according to their own privacy policies and security practices.

We do not have access to or store your complete payment card number.

8. Shipping and Order Fulfillment

To prepare and deliver your order, we may share the information necessary for fulfillment with our warehouses, logistics companies, carriers, and delivery partners.

This information may include:

Your name
Shipping address
Email address
Telephone number, when necessary
Order details
Shipment and tracking information

These partners are permitted to use the information only as necessary to provide their services or comply with legal obligations.

9. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service Providers

We work with companies that provide services such as:

Website hosting and e-commerce services
Payment processing
Warehousing and order fulfillment
Shipping and delivery
Customer support
Email delivery
Website analytics
Fraud prevention
Information technology and cybersecurity
Accounting, legal, and professional services

Legal and Safety Requirements

We may disclose information when reasonably necessary to:

Comply with a law, regulation, legal process, or government request
Protect the rights, property, or safety of By Meadowbrook, our customers, or others
Investigate suspected fraud, security incidents, or illegal activity
Enforce our Terms of Service and other policies

Business Transfers

If Meadowbrook LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be disclosed or transferred as part of that transaction.

10. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, certain uses of advertising cookies or similar technologies may be considered “sharing,” “targeted advertising,” or a “sale” under some U.S. state privacy laws, even when no money is exchanged.

Where applicable, you may opt out by:

Adjusting the cookie preferences on our website
Using a recognized browser-based opt-out preference signal
Contacting us at support@bymeadowbrook.com

We will not discriminate against you for exercising an applicable privacy right.

11. Email Marketing

When you subscribe to our email list, we may send you product updates, special offers, store announcements, and other promotional communications.

You can unsubscribe at any time by:

Selecting the unsubscribe link included at the bottom of a marketing email
Contacting us at support@bymeadowbrook.com

Even after unsubscribing from promotional emails, you may continue to receive non-promotional communications relating to your orders, account, transactions, returns, or customer service requests.

12. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete the purposes described in this Privacy Policy
Fulfill and document customer orders
Provide customer support
Maintain business and transaction records
Prevent fraud and resolve disputes
Satisfy accounting, tax, legal, and regulatory obligations
Enforce agreements and protect our rights

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and notifying us if you believe your account has been accessed without authorization.

14. Your Privacy Rights

Depending on your state of residence and whether the relevant privacy law applies to Meadowbrook LLC, you may have the right to:

Confirm whether we process your personal information
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Obtain a portable copy of certain personal information
Opt out of the sale or sharing of personal information
Opt out of targeted advertising
Opt out of certain automated profiling
Limit certain uses of sensitive personal information
Withdraw consent where processing is based on consent
Appeal the denial of a privacy request
Exercise your rights without unlawful discrimination

These rights may be subject to legal limitations and exceptions. For example, we may need to retain certain information to complete a transaction, prevent fraud, comply with tax obligations, or establish and defend legal claims.

California Residents

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, correct, delete, and opt out of the sale or sharing of personal information.

California residents may also have the right to limit certain uses of sensitive personal information and receive equal service and pricing when exercising their rights.

Virginia Residents

Virginia residents may have rights under the Virginia Consumer Data Protection Act, including rights to access, correct, delete, and obtain a copy of certain personal data.

Virginia residents may also have the right to opt out of targeted advertising, the sale of personal data, and certain profiling activities.

If we deny an eligible Virginia privacy request, you may appeal the decision by replying to our response or contacting us at support@bymeadowbrook.com.

Submitting a Privacy Request

To exercise an applicable privacy right, email us at:

support@bymeadowbrook.com

Please include:

Your full name
The email address associated with your account or order
The specific right you wish to exercise
Any relevant order information

We may need to verify your identity before completing your request. Authorized agents may submit requests where permitted by applicable law, but we may require proof of authorization and identity verification.

15. Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact support@bymeadowbrook.com so we can review and, where appropriate, delete the information.

16. Third-Party Websites

Our website may contain links to websites, social media platforms, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party services. We encourage you to review the privacy policy of any third-party website before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Changes to our business practices
Changes to our website or services
New technologies or service providers
Changes in legal or regulatory requirements

When we update this policy, we will revise the “Last updated” date at the top of the page. Material changes may also be communicated through our website or by email where appropriate.

18. Contact Us

For questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

By Meadowbrook
Meadowbrook LLC
7448 Brook
Richmond, VA 23257
United States

Email: support@bymeadowbrook.com
Website: bymeadowbrook.com